I'm going to tell you a few basic things you can try that should
solve the simpler problems that might be causing your blue screen
on Windows XP.
Step 1 First of all, reboot (restart) your computer. Sometimes, the
problem is simple enough that the computer can fix itself while
loading your OS. If it still crashes after this, go to the next step and
continue following each step until your PC is working properly.
Step 2 Reboot your PC again. Keep pressing the F8 key on your
keyboard. This should bring up a screen which lets you choose
how you want to load Windows. Choose the "Last Known Good
Configuration" option. Does this let you get back on your PC?
If it still crashes to the blue screen after letting you on, try to
remember if you made any changes recently. Did you download
and install a program from Internet or from an installation disc?
The program might not be compatible with the OS you are
running. Let's uninstall it and see if that solves your problem.
Step 3 Uninstall any new software. Click on your START menu,
click on Control Panel, and then click on Add or Remove
Programs. Find the new program you installed, click on it and click
on Change/Remove. Follow the instructions on the Uninstall
Wizard that pops up. Reboot your PC. Did this solve your
problem?
Step 4 Turn your computer off. Disconnect any
newhardware devices and turn computer back on. Click on START
menu, right click on My Computer, click on Properties. In the
window that pops up, click on Hardware, click on Device
Manager, locate the device you are uninstalling and right click on
it, and click on Uninstall. Reboot your PC. Most times this will fix
the Blue Screen of Death.
Step 5 As a final resort, restore your system to a previous Save
Point. Click on START menu, click on All Programs, click on
Accessories, Click on System Tools, click on System Restore.
Click on "Restore my computer to an earlier time" and click next.
Choose a highlighted date and time from the calendar from before
your problem started and click next.
If you are still getting the Blue Screen of Death after going through
these steps, then you may have a more serious problem that
requires the help of a computer technician.
solve the simpler problems that might be causing your blue screen
on Windows XP.
Step 1 First of all, reboot (restart) your computer. Sometimes, the
problem is simple enough that the computer can fix itself while
loading your OS. If it still crashes after this, go to the next step and
continue following each step until your PC is working properly.
Step 2 Reboot your PC again. Keep pressing the F8 key on your
keyboard. This should bring up a screen which lets you choose
how you want to load Windows. Choose the "Last Known Good
Configuration" option. Does this let you get back on your PC?
If it still crashes to the blue screen after letting you on, try to
remember if you made any changes recently. Did you download
and install a program from Internet or from an installation disc?
The program might not be compatible with the OS you are
running. Let's uninstall it and see if that solves your problem.
Step 3 Uninstall any new software. Click on your START menu,
click on Control Panel, and then click on Add or Remove
Programs. Find the new program you installed, click on it and click
on Change/Remove. Follow the instructions on the Uninstall
Wizard that pops up. Reboot your PC. Did this solve your
problem?
Step 4 Turn your computer off. Disconnect any
newhardware devices and turn computer back on. Click on START
menu, right click on My Computer, click on Properties. In the
window that pops up, click on Hardware, click on Device
Manager, locate the device you are uninstalling and right click on
it, and click on Uninstall. Reboot your PC. Most times this will fix
the Blue Screen of Death.
Step 5 As a final resort, restore your system to a previous Save
Point. Click on START menu, click on All Programs, click on
Accessories, Click on System Tools, click on System Restore.
Click on "Restore my computer to an earlier time" and click next.
Choose a highlighted date and time from the calendar from before
your problem started and click next.
If you are still getting the Blue Screen of Death after going through
these steps, then you may have a more serious problem that
requires the help of a computer technician.
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